Hayles and Howe are proud to announce that they have achieved certification in the International Standard ISO9001:2008 for their Quality Management System. The  certification was awarded following intensive audits by URS of all management system documents and on-site reviews of both Bristol. Including Crediton offices and workshops. The auditor observed all of the design and production processes. And witnessed samples of data to ensure that the company are complying with their own procedures.

The URS auditor commented as follows:

‘Hayles and Howe have been working towards achieving certification to ISO9001:2008 for a number of years. It is apparent that their time and effort in implementing their system has been time well spent. The auditor found a Management System that is mature, has commitment from top management and buy-in from all of the employees.

It is worth noting that the auditor did not raise any findings with regard to the organisations own procedures. Another point of note is the quality of their list of forms and the consistent use of these forms throughout the operation at Bristol and Crediton, Devon. Both operations were of equal quality in terms of documentation and adherence to all procedures.’

Congratulations to everyone at Hayles and Howe.